Privacy Policy

We are extremely concerned about protecting your and your customer's privacy and confidentiality. We understand that all users of our services are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not fall into the hands of a third party. Our policy is both specific and strict. If you think our policy falls short of your expectations or that we are failing to abide by our policy, please do tell us.

We use all modern technologies to protect your data from unauthorized access. An intrusion detection system, advanced firewall protections, brute force prevention, a 24/7 security audit of all systems are the duty of our security experts All your information is PGP encoded and will be discovered only by your demand. We use contemporary decisions to provide fault tolerance of our equipment, load balancing, gigabit networks, and scalable cluster of servers, advanced mirroring and backup services.

Information may be unlawfully available to hackers and snoopers. We take no responsibility for this. The risk is no different to a similar risk in a bricks and mortar establishment. Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected on this site. If this policy should change in the future (most unlikely), then we shall provide notification in advance over our site, and the opportunity for all users to indicate whether or not they would prefer us to not provide the information to third parties as proposed.

Here is a list of the information we collect, and why it is necessary to collect it:

Basic identification and contact information, such as your customer's name and contact details.

This information is used:

- to provide you with the services that you request;

- to maintain our accounts;

- for billing;

- to enable us to answer your enquiries;

- for verifying your customer's identity for security purposes;

- for marketing our services;

- to help make our services as useful to you as possible;

Information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.

Your domain name and e-mail address These are recognized by our servers and the pages that you visit are recorded.

This information is used:

- in a collective way not referable to any particular individual, for the purpose of quality control and improvement of our site;

- to send you news about the services to which you have signed up;

- to tell you about our other services.

Financial information, including credit card details

This information is used to obtain payment for services you have subscribed. This information is never actually received by us. The page where this information is given by you is controlled by our contract merchant service provider. Such information is automatically encrypted, and later decrypted for use. It never touches our system.

Note: your Internet browser may produce a warning message. This is automatic and does not reflect on the high level of security built into our system.

Your personal profile

This information is not used for marketing purposes of any sort. Information, that does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service. Some of this information is classified as sensitive information by the UK Data Protection Act 1998. We make the assumption that in giving this information to us, you consent to our holding it for the duration of your membership.

Information volunteered by you

Your information provided for a particular purpose will be used exclusively for that purpose. Information is disclosed to third parties only where the third party concerned qualifies in whatever way the web site page requires.

Affiliate information

This is information given to us in the course of your business and ours as you have applied to join our affiliate scheme. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. This information is used:

- to maintain our accounts and affiliate records;

- for billing;

- to enable us to answer your enquiries;

- for verifying your identity for security purposes;

- to send you news about the services to which you have signed up;

- to tell you about other of our services.

Business information

This is information given to us in the course of your business and ours such as relating to your clientele base. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose.

Disclosure to government and their agencies

We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorization such as a search warrant or court order.

Information request

At any time you may review or update the personally identifiable information that we hold about you, by contacting us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.

This confidentiality policy has been compiled so as to comply with current UK, US and EU legislation, so far as we are aware. If you have any questions regarding the confidentiality policy, please contact us at: support@proveout.com